Goldart (UK) Limited is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others, other than with authorized
third party partners, agents and contractors. For example, if we need to ship something
to you, we must share your name and address with a shipping company. Examples of
other third parties that we may share your personal information with include our
credit card processors Barclaycard Merchant Services. Our third party partners are
only authorised to use personally identifiable information for so far as is necessary
to fulfil your order. This statement sets out how we use the information we collect
from you via the website - your use of the website signifies your acceptance of
these terms.
THIS POLICY ONLY APPLIES TO THE CHIPGOLD.CO.UK WEBSITE AND NOT TO ANY COMPANIES
OR INDIVIDUALS, ORGANISATION OR THE WEBSITES TO WHICH THEY ARE LINKED
Customer Contact
In the event we have difficulties placing an order we will use your contact and/or
credit card information to contact you.
We reserve the right to send out service related messages where appropriate. e.g.
if our service is temporarily suspended for maintenance we may issue a notice through
email. Users may not opt-out of these communications although you will not receive
these messages if you deactivate your account - please send an e-mail to
goldas.uk@chipgold.co.uk
Usage Tracking
In order to monitor security and which products and services are most popular with
our site registered members and visitors, Goldart (UK) Ltd tracks the traffic throughout
this website. Typical data tracked are the most popular products searched for and
features used. We also monitor the departments clicked into and produce statistics
that include, among others, browser types used, IP (internet protocol) addresses
and platform type. All this data is used only to enhance our products, prices and
features as well as assist us in our marketing plans.
Credit card processing is handled by Barclaycard's ePDQ system.
Links
This website may from time to time contain links to other sites operated by third
parties. Please be aware that we are not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every website that collects personally
identifiable information. This privacy policy applies solely to information collected
and processed by Goldart (UK) Limited.
Cookies
Cookies are small pieces of information that are stored by your browser on your
computer hard drive for our record-keeping purposes. We also use cookies for the
following reasons:
• To identify you as you travel around our site so that the website can be tailored
to suit your individual requirements. It ensures that items are placed in your Shopping
Bag and orders are processed correctly.
• To provide site usage information, which together with purchase information, will
further help us improve and develop the products and services we offer. Such information
will not identify you personally and includes information such as the number of
visits our site receives in any given period.
No recognisable personal information is stored in the cookie that can link it back
to an individual.
Special Offers
Registered members will occasionally be sent information and/or newsletters on products,
promotions, special offers and new site features from time to time. Goldart (UK)
Ltd will always allow users to opt out from receiving these types of communications
when you register. You can also stop receiving these messages after you register
– see the “How can I get my name removed from the chipgold mailing list?” section
below.
We reserve the right to change, remove or add items to our privacy policy, we will
post those changes to this privacy statement and all relevant links throughout the
website. If you have any comments or queries in connection with our privacy policy
please e-mail goldas.uk@chipgold.co.uk
or write to Customer Services at:
Goldart (UK) Ltd
Suite 115/116
100 Hatton Garden
London EC1N 8NX
Fraud Prevention
We reserve the right to pass on any information you provide to us via the website
to aid parties involved in fraud prevention and detection.
How can I get my name removed from the chipgold mailing list?
To be removed from the mailing list please please send an e-mail to
goldas.uk@chipgold.co.uk Please note that it may take up to 30 days to action
any request to be removed from our mailing lists.
Changing registered information on chipgold.co.uk?
Chipgold.co.uk will only hold information in relation to your order. We do not have
any user registrations other than our email mailing list. To be removed from the
mailing list please please send an e-mail to
goldas.uk@chipgold.co.uk